TGreen Workspace, LLC: Policy on Refunds, Delivery, Returns & Cancellations

TGreen Workspace, LLC strives to deliver exceptional Salesforce consulting services. This policy outlines our approach to refunds, delivery, returns, and cancellations:
 

• Refunds: Due to the nature of our services, refunds are generally not offered. However, in rare cases of extenuating circumstances or demonstrably proven errors on our part, we may consider a full or partial refund on a case-by-case basis.

• Delivery: All consulting work is delivered electronically within your Salesforce sandbox environment. Once you approve the completed work, it will be seamlessly transferred to your production environment.

• Returns: Since our services involve digital modifications, traditional returns are not applicable. However, if you encounter any issues after the transfer to production, we will promptly rollback any unwanted changes.

• Cancellations: You have the right to cancel any services before they are completed. In such cases, you will only be charged for the work already delivered. Additionally, you can request the deletion of any unfinished work at no additional cost. However, please note that you will still be responsible for the value of any completed work.
   

Extenuating Circumstances: We understand unforeseen situations may arise. Should such circumstances significantly impact the project's feasibility or completion, we will work collaboratively to find a mutually agreeable solution.

Open Communication: We highly value clear communication throughout the project. Please do not hesitate to reach out with any questions or concerns you may have.